News & Press

News & Press

Seneca Niagara Resort & Casino Initiating Response Protocols

Team Member Confirmed Positive for Covid-19

NIAGARA FALLS, NEW YORK: (July 10, 2020) Seneca Niagara Resort & Casino has been made aware that a team member working at the resort has tested positive for Covid-19. The individual last worked at the resort on July 4, and is now recovering at home. The resort has initiated immediate response protocols set forth in its phased reopening plan. Seneca Niagara is also working with the team member directly to establish whom they may have come in contact with, to guide them to the appropriate resources, including seeking medical guidance through their physician. In an abundance of caution, Seneca Niagara Resort & Casino has completed a deep sanitization of all applicable areas per their response protocols.

All team members are being made aware of this information through internal communications. The area where the team member was working has been regularly cleaned and disinfected daily as part of Seneca Niagara’s enhanced safety protocols. That area is now temporarily shut down to undergo additional deep cleaning. It has also been confirmed that the affected individual complied with the required face mask protocols while on property.

Seneca Gaming Corporation’s Health, Sanitation & Physical Distancing plan includes a number of protocols to minimize the risk of spread of COVID-19, including mandatory face masks for all employees and guests while on property, social distancing, and a rigorous cleaning regimen in all areas throughout every day. Both guests and employees are strongly encouraged to follow all safety protocols in place and to stay home if they are experiencing any symptoms or not feeling well.

“The health and safety of our guests, team members, and their families remains our highest priority, and we wish our team member a full and quick recovery. We have established protocols in place to address any guest or team members who present a positive or suspected positive case or have had potential exposure,” said David Sheridan, Interim CEO & CFO, Seneca Gaming Corporation.

“We are actively addressing this information per our strict protocols set forth in our Health, Sanitation, and Physical Distancing plan. Our team is in contact with the team member. We are also guiding team members who may have encountered the affected team member to the appropriate resources for testing and to seek medical guidance through their physician.”

 

Seneca Niagara Resort & Casino is located just minutes from the world-famous Niagara Falls in Western New York, near the Canadian border. The property is open 24 hours a day, seven days a week and 365 days a year. Guest can enjoy 147,000 square feet of gaming space with more than 2,500 slot machines and over 80 table games, 10 restaurants, live entertainment and a AAA Four Diamond Award-winning, 26-story hotel with 604 deluxe rooms and suites, a spa and salon, fitness center, indoor pool and STIR feature bar with live entertainment, signature cocktails, and a stunning 43-foot high-definition video wall as well as the first of its kind on the East Coast-Lightning Link Lounge!

More information is available by calling 1-877-8-SENECA (1-877-873-6322) or visiting www.SenecaNiagaraCasino.com. Follow us on Facebook: Seneca Niagara Resort & Casino Twitter: @SenecaCasinos or Instagram: Instagram.com/SenecaCasinos. #SenecaNiagara

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